Hi,
Is it common for the contractor (Lennox) to charge a service call for covered warranty repairs? The service fee is $190 (which is what you pay for a regular service call to get in the door). I asked my installing company is this common for Lennox to pay for an entire warranty repair but I have to pay for the initial site visit even if it turns out to be 100% covered? They said Lennox doesn't pay them for the initial visit so I have to, reminds me of the of deductible warranties, without calling it that, anybody have any experience with this (I live in Canada). Thanks
Is it common for the contractor (Lennox) to charge a service call for covered warranty repairs? The service fee is $190 (which is what you pay for a regular service call to get in the door). I asked my installing company is this common for Lennox to pay for an entire warranty repair but I have to pay for the initial site visit even if it turns out to be 100% covered? They said Lennox doesn't pay them for the initial visit so I have to, reminds me of the of deductible warranties, without calling it that, anybody have any experience with this (I live in Canada). Thanks
source https://hvac-talk.com/vbb/threads/2242987-Service-Fee-for-Warranty-Work?goto=newpost
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